Theory session where participants learn how to better manage their journey (through insider’s tips and other useful resources!)

Demonstration and practice session in a safe environment using a stationery bus.

Learn the full process of pre-boarding, boarding, on-board, and alighting procedures with our Customer Experience Inclusivity Officers and a Bus Captain.

Guided tours and experiences on operational bus services.

Tour of bus interchange and explanation of some of the accessible facilities that help ease movement of vulnerable commuters.